Privacy Policy
Effective Date: 10/12/2024
Welcome to Duve Real Estate! Protecting your personal data is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR).
1. Who We Are
Duve Real Estate
Phone: +49 (0) 176 60020838
Address: Talstraße 1, 71711 Murr
Office Address: Withauweg 3, 70499 Stuttgart
E-mail: veselaj@duve-re.com
Operating Hours:
- Monday – Friday: 08:00 – 18:00
- Saturday: 09:00 – 15:00
- Sunday: Closed
2. Data We Collect
We may collect the following types of personal data:
- Contact Information: Name, email address, phone number, and mailing address.
- Property Interests: Preferences, saved properties, and search criteria.
- Transaction Information: Details about properties bought, sold, or rented.
- Website Usage Data: IP address, browser type, pages visited, and cookies.
3. How We Collect Data
We collect data through the following methods:
- When you fill out contact or inquiry forms on our website.
- When you subscribe to newsletters or alerts.
- When you communicate with us via phone, email, or in person.
- Through cookies and tracking technologies when you use our website.
4. Why We Collect Your Data
We use your data for the following purposes:
- To provide and improve our real estate services.
- To respond to inquiries and provide customer support.
- To send newsletters, updates, or promotional offers (only if you consent).
- To analyze website traffic and improve user experience.
5. Legal Basis for Processing
We process your data based on:
- Your consent (e.g., subscribing to newsletters).
- Contractual necessity (e.g., processing property transactions).
- Legal obligations (e.g., compliance with tax or regulatory requirements).
6. Sharing Your Data
We may share your data with:
- Service providers (e.g., IT support, marketing platforms) to improve our services.
- Legal or regulatory authorities when required by law.
7. Data Retention
We will retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Your Rights
Under the GDPR, you have the following rights:
- Access your data and request a copy.
- Request corrections to your data.
- Request the deletion of your data (subject to legal obligations).
- Withdraw consent for data processing.
- File a complaint with a supervisory authority.
For inquiries or to exercise your rights, contact us at veselaj@duve-re.com.
9. Data Security
We use industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
Cookies Policy
Effective Date: 10/12/2024
This Cookies Policy explains how Duve Real Estate uses cookies and similar technologies on our website.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help improve your browsing experience by remembering your preferences and enabling website functionality.
2. Types of Cookies We Use
- Essential Cookies: Necessary for the website to function (e.g., login sessions).
- Analytics Cookies: Help us understand website traffic and user behavior (e.g., Google Analytics).
- Functional Cookies: Remember your preferences and enhance your experience.
- Advertising Cookies: Used to deliver relevant ads (if applicable).
3. Managing Cookies
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
4. Consent
By continuing to use our website, you consent to the use of cookies. You can withdraw consent by clearing cookies from your browser and adjusting your cookie preferences.
5. Contact Us
For questions about our use of cookies, contact us at:
E-mail: veselaj@duve-re.com
Phone: +49 (0) 176 60020838